Reviews & comments

• Hanna

  5 months

  Rating: 1 out of 5

  verified customer

  Become worthless

  LOVE this for several years, but something has happened to it. It smudges, feels loose, and can't build volume anymore. I don't know if I got a Monday model? I usually apply 2 layers and then get nice volume and length. Stays well, a bit crumbly maybe at the end of the day, but still better than most other mascaras I've had. The new one needs 4-5 layers and to dry in between, but still doesn't turn out as good as the old one. Nothing seems to happen? I'm scraping the last out of my old dry packaging now, until I find another mascara that is as good as this one has been.

  Translated from swedish
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  • Magda

    Customer service at Lyko

    5 months

    Hi Hanna, thank you for taking the time to review! 🤗 It's so sad if you're not quite getting along with the new mascara. I can't find any information that the formula has changed 🤔 If you suspect that something is wrong with the product, you are warmly welcome to return the product, you can easily do this via: My pages - Order history - Correct order number - Return 😊❤

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