Hanna

  • 5 months
    Rating: 4 out of 5
    verified customer

    Good

    Feels gentle and good on the hair, cleans without damaging and drying out. Mild fresh scent.
    1 product in post Good
    879 views
    to leave a comment
  • 5 months
    Rating: 4 out of 5
    verified customer

    Good

    Makes my hair soft and nice without it being heavy and flat
    1 product in post Good
    254 views
    to leave a comment
  • 6 months
    Rating: 1 out of 5
    verified customer

    Become worthless

    LOVE this for several years, but something has happened to it. It smudges, feels loose, and can't build volume anymore. I don't know if I got a Monday model? I usually apply 2 layers and then get nice volume and length. Stays well, a bit crumbly maybe at the end of the day, but still better than most other mascaras I've had. The new one needs 4-5 layers and to dry in between, but still doesn't turn out as good as the old one. Nothing seems to happen? I'm scraping the last out of my old dry packaging now, until I find another mascara that is as good as this one has been.
    1 product in post Become worthless
    776 views
    • Customer service at Lyko
      6 months
      Hi Hanna, thank you for taking the time to review! 🤗 It's so sad if you're not quite getting along with the new mascara. I can't find any information that the formula has changed 🤔 If you suspect that something is wrong with the product, you are warmly welcome to return the product, you can easily do this via: My pages - Order history - Correct order number - Return 😊❤
    to leave a comment

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