Vendela

  • The post was made 1 week
    Rating: 1 out of 5
    verified customer

    Worse version of the first model

    My old flat iron had given up, and since I liked it so much, I thought I'd go with the same model again. But it has been updated, feels very cheap, is bulkier, and snags in the hair (despite being a brand new flat iron and clean hair).
    1 product in post Worse version of the first model
    231 views
    • The user's roll: Employees at Lyko. The comment was made 1 week
      Hi! It's a shame that the new one you bought doesn't feel as good as your previous one at all 💖 If the flat iron is snagging or pinching your hair, you can try straightening smaller sections at a time and not pressing the plates too hard together. A thin layer of heat protectant can also help achieve a smoother glide 😊 Also try wiping the plates when they have completely cooled down. If it still sticks unusually much or if something else seems wrong, you are of course welcome to register a complaint via My Pages - Order History - Select the order - Complain, and we will look into it together with you. Have a lovely day! 🌸