Tuva

  • 3 weeks
    Rating: 2 out of 5
    verified customer

    Rancid smell

    So disappointed with this. Smells rancid and old. Maybe I got a jar from an old batch or something, but it was absolutely terrible and not something I want to put on my pillow. Such a shame because I've heard so many good things about this and I really love night balms and this type of masks.

    Translated from norwegian

    1 product in post Rancid smell
    69 views
    • Customer service at Lyko
      3 weeks
      Hey Tuva 💌 I’m so sorry to hear that you had a bad experience with the product – it definitely shouldn’t smell rancid, and we totally understand that it’s not tempting to use it as a night mask😔 It might be that you received a product from an older batch, or that something happened during storage or transport. We would really like to take a closer look at this for you! ✨ You can easily create a case via "My Pages" on Lyko.com, or send us an email at customerservice@lyko.com, and we’ll help you further 💌 Thank you so much for letting us know – it helps us follow up on quality and ensure that everyone has a good experience! 🌿 Wishing you a great day ahead!

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  • 3 months
    Rating: 5 out of 5
    verified customer

    Good!

    I was recommended this in connection with the skin test. Very good. Smells like nothing and gives a lot of moisture. I use it in the evening and keep it on my nightstand.

    Translated from norwegian

    1 product in post Good!
    633 views
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  • 5 months
    Rating: 5 out of 5
    verified customer

    Fantastic

    Love this! Mild and lathers well! Struggling with dry scalp in winter, but this and the avocado pack work fabulously together.:)

    Translated from norwegian

    1 product in post Fantastic
    336 views
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  • 5 months
    Rating: 5 out of 5
    verified customer

    Works well

    Struggling with dry, flaky scalp in the winter. Have tried a lot of different things that don't work, but this one is really good. Used it together with Real Mary shampoo from the same brand.

    Translated from norwegian

    1 product in post Works well
    149 views
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