Therese

  • The post was made 6 days
    Rating: 1 out of 5
    verified customer

    Could have been perfect

    Perfect color, finish, feels very moisturizing and like a formula that holds well. But.. it smells so terribly; a strong musty rose scent. Unfortunately unusable due to the smell.
    1 product in post Could have been perfect
    44 views
    • The user's roll: Customer service at Lyko. The comment was made 5 days
      Hi Therese 🤗 Thank you for sharing your experience 💕 So sorry that the scent didn't suit your taste, I hope you find another favorite that fits you better next time 💄✨
  • The post was made 8 months
    Rating: 1 out of 5
    verified customer

    Smells extremely bad

    I have always liked the products from XL as they work well and have had a wonderful soft fine scent. The new "scent" is terrible; smells musty and cheap old man cologne. I really don't understand what the product developers were thinking here... Unfortunately, there will be no more purchases from this brand that I previously liked and have used for many years.
    1 product in post Smells extremely bad
    1240 views
    • The user's roll: Customer service at Lyko. The comment was made 8 months
      Hey Therese! 🤗 Thank you so much for taking the time to share your experiences with the product ✨ So typical that the scent didn't quite suit you, it can really be individual when it comes to scents and which ones you like and don't 💗 If you want tips on other products, we’re happy to help, we’re just an email or a call away 📧📞 Have a really nice day!
Customer service