Taija

  • The post was made 1 month
    Rating: 2 out of 5

    Colors have changed and packaging size is smaller

    In the picture, the old and new NW20, the new supposedly corresponds to the old N4. Clearly a cash grab from MAC, changing colors but using the same codes so that every returning customer buys a 50 euro powder in the wrong color, and it can't be returned, so you have to buy a new 50 euro powder in a different shade. Scam. Also, the packaging size is smaller but the price has gone up. If I lived closer to the cities, I would go test and completely switch brands after such a scam. But since the nearest store selling makeup is 340 km away, I have no choice but to order the new shade they recommend and hope I don't waste another 50 euros...
    1 product in post Colors have changed and packaging size is smaller
    559 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi Taija, thank you for your review! I understand your frustration regarding the situation ❤️ The product in question has been updated some time ago, and the shades are a bit different than before! There is a note about the update in the product images, but I will also send a request to the relevant department on our website to mention the update in the product description as well! 🫶🏼
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