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S

  • S

    3 months
    Rating: 2 out of 5

    Kömpelö user

    The nail tip is really long and narrow, and it's easy to draw the color with it.
    1 product in post Kömpelö user
    121 views
    to leave a comment

  • S

    3 months

    The product is dried out

    I opened the product today, and nothing came out. I tried poking around the jar with a stick, but I still only got a small, irregular clump out. What can I do? I bought the product four days ago
    1 product in post The product is dried out
    284 views

    • Pinja

      Customer service at Lyko
      3 months
      Hi ❣️ I'm so sorry to hear about your experience! We would appreciate it if you could register your complaint on your user account so we can investigate what happened and compensate for the damage ❤️ Please follow this guide: 1. Log in to your user account (If you are not a member of Club Lyko, you can log in with the email address you used to place your order. You can change your password via email when you click on "Forgot your password?") 2. Click on the MY PAGES icon 3. Select ORDER HISTORY 4. Click on the order number you wish to complain about 5. Click on the icon FILE A COMPLAINT 6. Fill in the quantity of the products you wish to complain about and possibly the reason for the complaint 7. To speed up the processing of the complaint, please upload a picture and/or video of the damage/complaint reason in the UPLOAD IMAGE section. If you find the product's barcode on its packaging, please also attach a picture of this, thank you! 8. Choose your desired compensation (new product/refund) if a defect is found in the product 9. Confirm by clicking SEND We process complaints in order and will contact you via email as soon as possible 💌 Have a sunny Monday! 🌞💛
    to leave a comment

  • S

    3 months
    Rating: 4 out of 5

    Works!

    The product is really good and makes the lashes look better without color. I don't think the gel holds very long on the brows, that's why 4 stars.
    1 product in post Works!
    450 views
    to leave a comment

  • S

    3 months
    Rating: 2 out of 5

    Burning

    The product really works and makes the lips look bigger. However, after applying the product, it feels like my lips are on fire! I don't like this feeling, and that's why only two stars.
    1 product in post Burning
    369 views

    • Pinja

      Customer service at Lyko
      3 months
      Hey, Thanks for your review ❤️ Great to hear that the product has been effective! 😍 The burning sensation you describe is typical for these "plumping" products, but of course, it’s not always very pleasant! In the product description, it says: . Thanks to the 0.3 percent chili extract (capsaicin), this extreme version creates an extra-hot tingling sensation on the lips. If you’d like to try a lip gloss that isn’t plumping but provides moisture and shine, here are a few recommendations: lyko.com/en/rebecca-stella/rebecca-stella-beauty-lip-drip-nayked lyko.com/en/milk-makeup/milk-makeup-odyssey-lip-gloss-soul-search-65ml Have a lovely Monday! 💛🌞
    to leave a comment
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