Susanne
- 1 week
Table of Contents
Does the table of contents really match? Looks different with other sellers.1 product in post Table of Contents39 views- Farmaceut på Lyko5 daysHey again✨ Thanks for your patience! I have now received a response and the INCI is updated so it should be correct!🤩
to leave a comment - 3 weeks
Perfumed
I read a post here on Lyko that this is perfumed, is that true? Because I need a really moisturizing face cream that isn't greasy and doesn't contain niacinamide and perfume.1 product in post Perfumed378 views- Farmaceut på Lyko3 weeksHi Susanne✨ When I look at the ingredient list, it contains no added fragrance, but it may have a scent due to the ingredient Betula Alba Bark Extract, which gives off a natural scent and may be perceived as perfume by some. Therefore, you can absolutely use it if this meets your criteria, as it also does not contain Niacinamide. Let us know if you want your cream to be completely fragrance-free, as we will definitely help you find another option😊 I hope my answer can be helpful! Wishing you a super nice Friday🌞1 likes
to leave a comment - 2 months
Wrong text?
I think the text is a bit crazy here! Prada… probably doesn't fit.1 product in post Wrong text?46 views- Customer service at Lyko1 monthHello there Susanne! 👋 I have looked closer at this and now the product description should match this👌 Thank you for your attention🩷 Wishing you a nice weekend🌼
to leave a comment - 5 months
Cream or not?
”Continue with moisturizer” it says in the description. Is this not a cream or is it more like a serum?1 product in post Cream or not? - 6 months
Is it not available?
Why do I get an email saying the product is now in stock when it says it has been discontinued and therefore cannot be purchased? Super annoying when you've been waiting for something for so long.1 product in post Is it not available?281 views- Customer service at Lyko6 monthsHi Susanne 😊👋 I have looked into this and it seems that only one product was delivered to the warehouse, it could be a customer return when there is a low quantity. I understand that it gets frustrating when it’s a product you’ve been looking forward to 🤍 This item has been out of stock from the supplier in the latest orders, so it has probably been discontinued because it can no longer be obtained from the supplier. I hope you can find a new favorite 🤗 All the best!
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