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Sofia

  • Sofia

    1 week
    Rating: 1 out of 5
    verified customer

    Poor packaging

    Good product but worthless packaging. How is someone with rheumatoid arthritis supposed to use this? You have to press so hard and now not even any product comes out even though the bottle is almost full.

    Translated from swedish

    1 product in post Poor packaging
    165 views

    • Tilda

      Customer service at Lyko
      1 week
      Hey Sofia! 😀👋🏻 Thank you for reaching out and sharing your experience! 💙 We really understand that a difficult-to-open packaging can make it challenging, especially if you have arthritis or other pain. It shouldn't have to be so tricky! We will take your feedback to the supplier to see if there are opportunities for improvements. In the meantime, if you find that the product isn't working as it should despite the bottle being full, you can always file a complaint through your account on Lyko, and we will gladly help you! 💫 Take care 💫

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  • Sofia

    1 month
    Rating: 2 out of 5
    verified customer

    Uncertain

    I get red, inflamed rashes from this.

    Translated from swedish

    1 product in post Uncertain
    920 views

    • Annica

      Customer service at Lyko
      1 month
      Hey Sofia! 💖 Even though it’s supposed to be suitable for all skin types, there might be something in it that your skin doesn’t really like, like possibly fragrance for example. If you want tips on something else that might suit your skin better, you can always email fraga@lyko.com 📧 Otherwise, I hope you have another setting spray that works better for you ✨ Have a nice day! 🌸

    to leave a comment

  • Sofia

    has uploaded a new profile image
    3 months
    1 views
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  • Sofia

    has uploaded a new profile image
    3 months
    1 views
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  • Sofia

    3 months

    Makeup

    Does it also remove makeup, or do I need to take it off first?

    Translated from swedish

    1 product in post Makeup
    1036 views

    • Annsofi

      Customer service at Lyko
      3 months
      Hey Sofia! Oh this lovely cleanser is excellent at removing not just dirt and impurities. It also smoothly removes makeup! 🥰🤞 All the best!

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  • Sofia

    6 months

    Shade

    Will you be getting in no. 2?

    Translated from swedish

    1 product in post Shade
    4481 views

    • Angelica

      Customer service at Lyko
      5 months
      Hey Sofia Right now I can't see when or if No2 will come back to us. I hope it comes back to us in the future, so I'm keeping my fingers crossed Take care!

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  • Sofia

    8 months
    Rating: 5 out of 5
    verified customer

    Satisfied

    This smells so incredibly good. Is there any perfume you can recommend that smells similar?

    Translated from swedish

    1 product in post Satisfied
    1856 views
    to leave a comment

  • Sofia

    9 months

    Heat Protection

    Hi, should I use heat protection first before using this?

    Translated from swedish

    1 product in post Heat Protection
    1860 views

    • Emma

      Customer service at Lyko
      9 months
      Hello! This little gem has heat protection in it All the best!

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