Love Lanza's products and the content in this one is fantastic, but the new packaging is a disaster. The lid comes off extremely easily and the product leaks as soon as it’s not standing completely upright. Took it on a trip in a hard toiletry bag and the lid had come off – more than half the content spilled out. I really don’t want to buy it again if so much product disappears just by having it in the toiletry bag. Can’t leave it lying down without the content seeping out from the top. Really hope Lanza changes the packaging, because the product itself is worth much more.
The user's roll: Customer service at Lyko. 3 weeksThe comment was made 3 weeks
Hi Sara! 👋😊
So fun that this product is a favorite 😍 But so sad that it leaked in the toiletry bag!
If you suspect there is something wrong with the bottle, I recommend that you register a complaint via your order history, so we can take a closer look at the product 🔍💞
lyko.com/sv/mina-sidor/orderhistorik
Wishing you a nice day! ☀