Maria

  • The post was made 1 week
    Rating: 2 out of 5
    verified customer

    Disappointment after a couple of uses

    The product works where it needs to, but the glue dries quickly in the stick. About 2-3 times I managed to use the product and the glue was already clumped and dry, making the other jars useless to use. I definitely wasted money here. Otherwise, there would have been many more uses.
    1 product in post Disappointment after a couple of uses
    211 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Maria, Thank you so much for your review! 🌸 It's lovely to hear that the product worked as expected, but it's unfortunate that the glue dried and limited its use. Although I think the price isn't bad for just a couple of uses! Here are a few tips that might help prevent the glue from drying out: Close the cap carefully right after use so that air doesn't dry out the product. Wipe the stick or the bottle opening after use so that dried residues don't prevent a proper seal. Store it at room temperature, protected from light and heat sources (not in the bathroom where heat and humidity fluctuate). Use the product sparingly – if too much glue builds up on the stick, it dries out faster. If possible, store the product upright so that the cap seals better and air can't get in. This stays good for 6 months once opened ✨ Let me know if you have any questions about this - we're happy to help. Have a lovely day!💓
Customer service