Michaela

  • The post was made 3 days
    Rating: 1 out of 5
    verified customer

    Watery

    Smells good, but is incredibly watery in consistency. I'm almost starting to wonder if I got a defective product? The shampoo is much thicker in consistency than the conditioner. Need to use several pumps for the conditioner to cover the hair and have an effect, while the shampoo feels concentrated.
    1 product in post Watery
    15 views
    • The user's roll: Employees at Lyko. The comment was made 1 day
      Hello! 😊 Thank you for sharing your experience with the product 💗 Please try shaking the bottle a little and see if the texture feels different. However, if your conditioner is very thin, almost like water, or if it looks like it has separated, feel free to file a complaint via My Pages - Order History - open the order - Complain, so we can take a closer look at your specific item. Thank you for bringing this to our attention, and we hope we can help you further! 🌸