Lycke Marie Selvik
- The post was made 3 daysRating: 1 out of 5verified customer
Never received the item
Ordered the product at the beginning of November, delivery time was stated as 1-5 business days. As of today, February 1st, I have not received the product. I have been in contact with customer service by phone, where no one answered, as well as by email, where I also have not received a response. I have also been in contact with Instabox, which was the shipping provider, and they never received the shipment.1 product in post Never received the item217 views- The user's roll: Customer service at Lyko. The comment was made 3 daysHello Lycke 💫 Unfortunately, I cannot see that we have received any email thread from you in the system, and I apologize that it has been difficult to get a response earlier. In order for us to assist you further with this order, I ask you to send an email to kundesenter@lyko.no with the order number and a brief description of the situation. Then we can go right in and take a closer look at what has happened with the shipment 💛 Thank you for your patience, and we will do our best to resolve this as quickly as possible!1 likes