Lilo
- 4 monthsRating: 1 out of 5verified customer
Dead after second use
This was only used a little once, the second time I couldn't use it for more than 10 seconds before smoke came out of it and it glowed inside. Before this, it worked fine, it blew strongly, but there was no difference whether you adjusted it to hot/cold.Translated from norwegian
1 product in post Dead after second use114 views- Customer service at Lyko4 monthsHey Lilo✨ So boring to hear that the product isn't working as it should! This sounds like a complaint, and we are here to help you get it sorted. Here's how to file a complaint: 1. Log in to your account. 2. Click on MY PAGES. 3. Select Order History. 4. Click on the order number for the item you want to complain about. 5. Click on the COMPLAIN icon. 6. Fill in the quantity and reason for the complaint. Do you want a return slip as a letter? Write that in the comment field. 7. Feel free to add a picture or video that clearly shows what the problem is. 8. Confirm by clicking SEND. Once we have received the complaint, you will get an email with the return slip (remember to check your spam folder too!). Print the return slip, attach it to the package, and deliver it to the nearest Helthjem pickup point☀
to leave a comment