Lene Cecilie

  • The post was made 2 weeks
    Rating: 5 out of 5

    Finally the site didn't crash!

    The queue system worked for me this time. I waited for about 7 min from 12:00. Had time to shop for 10 min when I got in. Just wanted this calendar so it went quickly. NB, I was on Lyko's website, not on the app. Don't know if that mattered for those here who couldn't get anything.
    1 product in post Finally the site didn't crash!
    995 views
  • The post was made 7 months
    Rating: 3 out of 5

    Dear Lyko.

    I am very satisfied with Lyko in general, you have lots of great offers, a nice selection, and a fast and easy online store. But… when you release such sought-after «boxes», advent calendars, etc. Why? Why do you do it this way? You have been doing the same for several years now. Hype it up, preferably through influencers, newsletters, etc. just to release 1200 pieces of the most popular products? Why? It ends up with people getting furious at Lyko! I fully understand that you can't have an unlimited selection, but a good experience is quickly forgotten, a bad one is remembered for a loooong time. People would rather shop with competitors because they get so angry when you do this time and time again. We as customers feel a bit stupid simply because we fall for it. Several here in the comments even speculate that it is a scam! Please change this, Lyko, this is sooooo disappointing from an otherwise super online store!
    1 product in post Dear Lyko.
    774 views
    • The comment was made 7 months
      +++ a set of cosmetics is not worth spending an hour on the page during the work day, this is a really bad look Lyko...
  • The post was made 10 months

    Rahua Hair Oil

    Hi, is this coming back in 2024? 🤩
    1 product in post Rahua Hair Oil
    426 views
    • The user's roll: Customer service at Lyko. The comment was made 10 months
      Hi Lene We don't have an estimated date for when this will be back, but if you click "watch", you'll get an email as soon as it's back Wishing you a nice day!
      1 likes
Customer service