Karin
- The post was made 4 months
Samples?
Hi! Is this available in-store or is it possible to order samples? Best, Karin1 product in post Samples?100 views- The user's roll: Customer service at Lyko. The comment was made 4 monthsHi Karin 😊👋 We sell this foundation online only, typically ❤ We don't have any samples at the moment, but I'm keeping my fingers crossed that some will show up later. All the best!
- The post was made 6 months
Samples?
Hi! I previously ordered this foundation (which is amazing!) but I forgot which shade I used to have. Is there a possibility to order smaller samples? Best, Karin1 product in post Samples? - The post was made 6 monthsRating: 1 out of 5verified customer
Not cold
The hair didn't turn cold but brown-warm :( I've tried several other shades that are cold, but this one wasn't, at least on my hair.1 product in post Not cold437 views- The user's roll: Customer service at Lyko. The comment was made 6 monthsHey Karin! 🥰 There could be several reasons why the desired result wasn't achieved with this one, such as underlying pigments, previous color treatments, or that this one might have had a harder time neutralizing warm pigments. If you want help looking into what has happened here, you can email our hairdressers at frisoren@lyko.com 📧, and they can assist. Otherwise, I hope you can fall back on another color that you have used before and that you think has given the desired cool result 💖