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Kari-Ann

  • Kari-Ann

    The post was made 1 month
    Rating: 2 out of 5
    verified customer

    Issue with shipment

    The box of the mascara was not sealed, nor was the mascara itself. It seems like it has been used. This is the first time I have experienced this.🫤
    1 product in post Issue with shipment
    206 views

    • Ida

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi Kari-Ann 🤍 We send the products as we receive them from the supplier. If you suspect there is something wrong with the item you received, please feel free to file a complaint by going to your order history ➡ the relevant order ➡ Complain. That way, we get the opportunity to take a closer look at your product 🔍😊 Have a great day! ☀