The user's roll: Customer service at Lyko. 3 monthsThe comment was made 3 months
Hey Julia 🩷
Thank you for sharing your experience 💛
I'm sorry to hear that you've had a reaction. Products that contain active ingredients or certain fragrances can unfortunately affect sensitive skin, especially with atopic eczema. This is individual, and we always recommend testing new products on a small area of skin first if you know you have sensitive skin 🌿
If you are still experiencing issues, we recommend stopping use and consulting with a doctor or pharmacist. We greatly appreciate honest feedback – it helps both us and other customers!
Feel free to reach out to us if you want suggestions for gentler alternatives 💌✨
Wishing you a great day ahead!