Judy

  • The post was made 2 weeks
    Rating: 2 out of 5
    verified customer

    Broken applicator?

    I like the product, but I don't know if there's something wrong with my applicator. When I click to get more product out, it takes a very long time for the product to come out. So when I want to apply the product, I get very little on my lips. However, if I click and wait for about 5 minutes, the applicator is full of product that has overflowed afterward. This made me very disappointed and a little irritated every time I want to use this.
    1 product in post Broken applicator?
    90 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Judy 🤗 Thank you for sharing your experience! I really understand that it can be frustrating 🤍 We would like to take a closer look at this and see if there is something wrong with your product. It would be great if you could register a complaint via lyko.com or in our app. Then you can also upload a short video, and we will make sure to help you as soon as possible 😊 Have a nice day 🌷✨
      1 likes
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