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Gisela

  • Gisela

    1 month
    Rating: 1 out of 5
    verified customer

    BAD!

    Got almost “sandy” on the skin. Ordered three pieces by the way & all were too pink in color! No, really disappointed

    Translated from swedish

    1 product in post BAD!
    379 views

    • Annica

      Customer service at Lyko
      1 month
      Hi Gisela! 🥰 I’m sorry to hear that it was a disappointment with the product 🧡 It could be due to a few different things that it felt almost sandy, and I understand that you may have tested with a few different bases, but sometimes ingredients in different creams can react with each other and form small particles on the skin. Another reason could be skin texture, and on very dry or flaky skin, certain creams can apply unevenly and enhance the feeling of grittiness. If you otherwise suspect that there is a manufacturing defect, you can register a complaint on My pages - Order history - Claim, and we can look further from there and get back to you via email 📧 Thank you for writing a review ❤ Have a great day!

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