I wonder why you can order the product, then it turns out that you don't have it in stock. And now it's sold out, which one could have figured out. So now I have to wait until you get it back in stock. I think that's poor.
The user's roll: Customer service at Lyko. 1 dayThe comment was made 1 day
Hello! 👋
It seems that something has gone wrong here as it turns out we had an incorrect stock balance for this product 🤍
I really understand that it is frustrating when you have ordered a product and it gets delayed! If you have a pending order, the product will be shipped automatically as soon as we get it back in stock. If you don’t want to wait, we can of course remove the item from your order and adjust the payment. Please feel free to contact customer service with your details, and we will take care of it right away! 💖
💌 fraga@lyko.se
📞 0281-71490
All the best!