My pagesMy PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko Community Notifications

Encade

Encade
11 months
Rating: 1 out of 5
verified customer
It's not the same product
Ordered the Rome color like I have many times before, but received a slightly different packaging. When I asked your customer service, they said it was the same product with a new look. But it’s not. The "new" one is runny and smells extremely strong, it doesn't even look like the same shade. I'm very disappointed.
1 product in post It's not the same product
8803 views
- Encade
  9 months
  When contacting customer service, they said it was the same but improved (hardly), so Rome is being replaced and now they become Lisbon.
to leave a comment

Customer service