The user's roll: Customer service at Lyko. 2 daysThe comment was made 2 days
Hi Emma! 👋
Thank you so much for sharing your experience with us! 🤍 We understand well that this was not the result you had hoped for.
milk_shake Icy Blond Shampoo contains both violet and black pigments that help to tone down yellow and orange hues in blonde hair. However, on very light, bleached, or porous hair, the pigments can settle differently, and depending on the hair’s starting point, this can sometimes result in an unwanted greenish or slightly dirty tint.
A tip to help the pigments release is to use a detox shampoo that cleanses the hair a bit more deeply. We hope you find a product that suits your hair better! 🤍
Take care! 😊