Ella

  • The post was made 1 week

    Red line on eyelid

    Hi! I have been using the Sweed serum for two days now together with Lenoite's serum mascara. Today I noticed that I have a red line along the lash line. Can this happen in the beginning while getting used to it, or should I take a break?
    1 product in post Red line on eyelid
    472 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Ella! 🤍 Redness along the lash line after just two days sounds like it could be irritation or a reaction to one of the products – but I wouldn’t recommend continuing to “get the skin used to it.” Since you’re using the Sweed serum + Lenoite’s serum-mascara at the same time, it’s hard to know which one is causing it. Here’s what I’d do: 💞 Pause the Sweed serum now and let the lash line calm down. 💞 You can also pause Lenoite’s until the redness is completely gone, especially since you just started both. 💞 Avoid rubbing or applying other products right at the lash line in the meantime. 💞 When it’s fully healed, if you want to try again, introduce one product at a time. That way it’s much easier to see which one you react to. 💞 If the redness gets worse, it itches/burns a lot, swells, you get a rash, or the eye itself is affected → stop using the products and seek medical advice. If you feel something is wrong with any of the products, you can of course register a return under "My Pages," and our claims department will take a closer look at it 🥰 Take care!
      1 likes
  • The post was made 2 weeks

    Day cream?

    I can't find exactly what type of product this is. Is it a day cream or when in your skincare routine should it be used?
    1 product in post Day cream?
    1071 views
    • The user's roll: Employees at Lyko. The comment was made 2 weeks
      Hello Ella! 👋 This is a moisturizing cream with an anti-aging focus 🩷 It is used as the last step in the skincare routine and can be used both morning and evening. Hope you like it!
      3 likes