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Ann-Eli

  • Ann-Eli

    3 weeks

    Always sold out

    I've had this on watch for almost a year, I think, and as soon as it comes in, it's sold out just as quickly! Can you please bring in a few more next time?
    1 product in post Always sold out
    87 views
    to leave a comment

  • Ann-Eli

    3 weeks

    Confusing

    What is the difference between these two and these two, see link: lyko.com/sv/olaplex/olaplex-bond-maintenance-paket They have the exact same name.
    1 product in post Confusing
    130 views

    • Linda

      Skin therapist at Lyko
      2 weeks
      Hey again Ann-Eli! Now I understand what you mean, I just thought it was a link, which is what it looked like to me - thanks for explaining further. The higher pricing for 'Fine' is because it is specially designed for fine hair with a lighter, volumizing formula that doesn't weigh down – which often requires a special ingredient composition and product development, and therefore costs more than the standard version. Take care 🌸
    to leave a comment

  • Ann-Eli

    3 weeks

    More vegan products than what you have listed

    Hi! According to Vegobeauty, this and the other eyeshadows from Beauty UK are vegan, why haven't you written that? Please do so if it is true, which it seems to be. They also have more products, like foundation, primer & eyeliners, that are vegan, but which you haven't listed in that category. It would be great to have an update there so that what is vegan is listed as such too, thank you very much in advance.
    1 product in post More vegan products than what you have listed
    86 views

    • Evelina

      Customer service at Lyko
      2 weeks
      Hi Ann-Eli 😊👋 Thank you for the feedback 🤍 We will pass this on to the responsible department, so we can take a look at the labels. All the best!
      1 likes
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  • Ann-Eli

    1 month

    Vegan?

    I wonder if these eyeshadows are vegan.
    1 product in post Vegan?
    21 views

    • Emma

      Customer service at Lyko
      1 month
      Hello!🌞 This one is not available to buy in-store at the moment, but feel free to keep an eye out and click to get it when it's back with us here online!😍💗 Take care! 🌸
    to leave a comment

  • Ann-Eli

    3 months

    Vegan?

    Is this completely vegan and not tested on animals?
    1 product in post Vegan?
    726 views

    • Ann-Eli

      3 months
      Some sell to China among other places, and in that case, they are not CF at all. Animals are still tested, so don’t pat yourselves on the back and call yourselves completely cruelty-free as long as you sell products that in turn are sold to China. That’s why I asked. I’ll take it up with someone else.
    to leave a comment

  • Ann-Eli

    3 months

    Vegan? Is this cruelty-free?

    Vegan? Is this cruelty-free? Do they sell outside the EU to places like China that conduct animal testing? Will it ever come back in stock? I think it has been sold out for several years...
    1 product in post Vegan? Is this cruelty-free?
    896 views

    • Maria L.

      Customer service at Lyko
      3 months
      Hello! I understand that you are considering. We still haven't received a date for when it is expected to be with us, but it shouldn't take long, so we are keeping our fingers crossed for! 😃👍 In the meantime, I recommend that you keep an eye on the product with your email address, as our buyer will get information that the product is in demand and you will receive an email as soon as it is available to order again. Take care!
    to leave a comment

  • Ann-Eli

    4 months
    Rating: 1 out of 5
    verified customer

    TRASHY PRODUCTS

    What are they even doing at Lyko?!
    1 product in post TRASHY PRODUCTS
    436 views

    • Maja

      Customer service at Lyko
      4 months
      Hi Ann-Eli! 😊 Oh no, it was really unfortunate that you received two broken products, and it definitely shouldn't be that way 🤍 I just sent you an email so we can resolve this in the best and easiest way together. Please keep an eye on your inbox (and spam just to be safe), and we'll take it from there 🥰 Until then – take care and have a great day! 🌸✨
    to leave a comment

  • Ann-Eli

    7 months

    Vegan?

    Are these eyebrow pencils from Aden vegan & CF?
    1 product in post Vegan?
    289 views

    • Ann-Eli

      3 weeks
      Thank you, sweetie, for the reply! <3
    to leave a comment

  • Ann-Eli

    7 months

    Vegan?

    Hi! Are these eyebrow pencils vegan and cruelty-free? I can't find any info about it. Is number 1 dark brown or black? Hard to tell. Best, A
    1 product in post Vegan?
    3591 views
    to leave a comment
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