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Kerstin

  • Kerstin

    The post was made 3 days
    Rating: 1 out of 5
    verified customer

    L’OREAL

    I ordered 2 Elvital Glycolic glosses. I paid for one with the points I had and bought another one. I only received one? Why?
    1 product in post L’OREAL
    49 views

    • Josefine W

      The user's roll: Employees at Lyko. The comment was made 1 day
      Hi! 😊 Please first check if you have received two different tracking numbers via email, SMS, or in the shipping company's app. Sometimes an order is sent in multiple packages 📦 If you can't find an extra package, feel free to register a complaint via My Pages - Order History - open the order - Complaint and specify which item is missing. Then we can take a closer look at what might have happened and help you further 🤍 Have a nice day 🌸