Anna
- 1 monthRating: 2 out of 5verified customer
Good smell, but not sure if the product is damaged?
Insanely good smell, but I'm wondering if the product I received is faulty. I have very soft and static hair, never a single tangle. Tried the rice water today, and my hair CRACKED when I brushed it. It was completely dry and tangled, even though it was wet. I used serum from Joico as I always do after showering, before I sprayed the rice water in my hair. Could there have been a chemical reaction between the Joico serum and the rice water? If so, it should be stated as a warning. Such a shame about the broken ends and dry hair, because the product smelled absolutely amazing 😫Translated from norwegian
1 product in post Good smell, but not sure if the product is damaged?1912 views- Customer service at Lyko4 weeksHey Anna👋🏼🌸 I’m so sorry to hear that you’re experiencing your hair becoming dry and tangled after use. The rice water is rich in proteins that can strengthen the hair, but overuse or incorrect application can lead to protein overload, which can make the hair feel dry and stiff. If you still feel that the product smells strange and isn’t as it should be, you can definitely submit a complaint so we can take a look at the item😊 Wishing you a great day!
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