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Alva

  • Alva

    The post was made 5 days

    Broken

    I got my perfume as a Christmas gift and had barely used it before it broke where you spray. You can't even press down the spray pump, and when you can, the perfume just leaks out into your hand. What can I do about this?
    1 product in post Broken
    134 views

    • Linnea

      The user's roll: Customer service at Lyko. The comment was made 3 days
      Hello Alva! 👋 Oh no, that doesn't sound good! We would like you to register a complaint on your account so that we have the opportunity to take a closer look at this 🤍 Go to lyko.com/sv➡️ My pages➡️ Order history ➡️ Correct order number➡️ Complain. There you can also upload pictures of the reason for the complaint. If the product was purchased directly in a store, we primarily recommend that you go back to the store so they can help you further directly on site. Take care!