Lina

  • 4 months
    Rating: 5 out of 5

    How do you open the jar? Looks like it should be pumped out but nothing is coming, like there's plastic underneath but only the lid can be opened??

    Seems good but can't get the jar open.
    1 product in post How do you open the jar? Looks like it should be pumped out but nothing is coming, like there's plastic underneath but only the lid can be opened??
    180 views
    • Skin therapist at Lyko
      6 days
      Hey 👋 Sometimes these airless pumps are a bit tricky to "get going" - otherwise super great as they protect the contents! Is there a little hole underneath where you can poke something thin in and press? It’s usually always that, and it can help, otherwise make a claim by going to the order on my pages so they can check if something went wrong with the jar. Take care 🌸
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